Knowledge Base Blog - Managed IT Support Melbourne

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3CX Voicemail User Guide

The 3CX Voicemail is handy, and if you wait long enough the system will prompt you with option, but if you are impatient (like me!) then this guide might help!

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Managed IT Solutions

SIP Explained

Business SIP You may have heard the term SIP mentioned before.   This article provides an overview of what SIP is all about and what it

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Keeping in touch while travelling

Keeping in touch while travelling or being away from the office has never been easier. Here are some handy tips and things to consider if you intend on travelling and still need to work.

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Add a warning for external email

A good way to help users not fall victim to email phishing attacks is to let them know when an email is External. Emails may pretend to be from a ‘Internal’ person can be marked so it helps the end user make a informed decision on opening links contained.

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Virtual Reality … for the Office?

VR is something that has interested me for a while and I am surprised the COVID pandemic was a precursor to more VR adoption. Video conferencing is great but imagine being able to move around in a virtual environment and interacting with others as though you were there. Games do it – why doesn’t business?

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Stop the Microsoft Teams Clutter!

During the global COVID-19 pandemic many organisations have started to heavily use Microsoft Teams for their collaboration. With that comes huge amounts of redundant data. Here is a quick guide on the configuration of Microsoft Teams Retention policies.

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Managed IT Solutions

What is Cloud Computing?

Cloud Computing is the new-buzz word for a very old concept! If you remember the old mainframe computers that terminal for access then you have the idea. Now the “mainframe” is hosted outside your network and your devices are the terminal! Read on for more …

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