Knowledge Base Blog - Managed IT Support Melbourne

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Sync Microsoft 365 Azure Active Directory to Active Directory

Typically Azure AD Connect is used to sync existing Active Directory users to Microsoft 365 Azure Active Directory, but what happens when your’re deploying a new server and have no users to sync? Or when your Azure Active Directory is already populated and your local Active Directory is empty? We’ll show you how.

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3CX Calling Class of Service

The 3CX PBX does not have a built in Calling Class of Service feature so, by default, anything a person dials is sent straight out to the carrier. This means that if you want to restrict calls to certain numbers you have to do it using groups and outbound rules. This is how you can set up classes of service to restrict dialling to local, mobile, national or international calls.

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Managed IT Solutions

Business Routers

Confused about Business Routers? Got yourself a high speed Internet service, maybe an NBN Service and wondering why its not as good as you thought it would be? Read on …

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Microsoft Azure Windows Virtual Desktop

Organisations who currently have Azure resources in the cloud either hybrid or fully migrated can now replace their Remote Desktop Server. Windows Virtual Desktop (WVD) allows users to connect to session hosts similar to RDS but have a ‘desktop’ experience. Previously when connecting to an RDS server, users were actually receiving a ‘server’ experience as RDS runs on a Windows Server 2016/2019 system.

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How To Change Your Password Using RDS

With so many people working from home there are probably a few people running into the “Expired Password” problem when logging in using Remote Desktop Services (RDS). Here is how to change your password on a Terminal Server.

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IT Security

Protect Your Business with Multi-Factor Authentication

Good Passwords are no longer enough to protect your data any more. With Phishing attacks and other scams on rise, it is unfortunately common that at some stage, someone in your organisation is going to give up their username and password. Multi-Factor Authentication (MFA) can help prevent that from becoming a disaster.

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How to Install Microsoft Teams

The Microsoft Teams application provides manageable communication and collaboration for people anywhere. It’s easy to get started with Microsoft Teams. Just download and install the application for your device!

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