Managed IT Services Melbourne

Managed IT Support Services in Melbourne

We make it easier for you to run your business.
No risks no surprises.

Managed IT Services Melbourne

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IT Networks provides managed IT services to small, medium, and large businesses in Melbourne. 

Managed IT services is a form of outsourcing IT management to a Managed IT Services Provider (MSP). MSP is a third-party company that remotely handles all aspects of business IT including network monitoring, uptime, installation & maintenance of company-specific applications, Helpdesk services and System Integration services. We can also provide onsite IT support in Melbourne if required. 

Are managed IT support services affordable?

Yes, our managed IT services are affordable for businesses who don’t want to run an IT department. We are efficenct the tools we have allow us to proactively manage and support thousands of desktops and servers. An outsourced IT Department is a cost effective method of providing all the necessary levels of expertise required to give your business a competitive edge. 

managed it services

Managed IT Support Services Melbourne

Our managed IT services can support small home-based business or a team of 1000, no business is too small or large. We specialize in providing quality managed IT support and solutions to SMEs in:

  • Small businesses’ managed IT support
  • Corporate-managed IT support
  • Education/ Schools & Universities
  • Healthcare
  • Financial Services/ Banks / Accounting Firms
  • Not-for-profit Organisations
  • Retail / e-Commerce
  • Architecture and Construction Industries
  • Legal / Law Firms
  • Consultants
  • Logistics
  • Government / Public Sector
  • Manufacturing
  • Telecom
  • Start-Ups

Managed IT Company in Melbourne

IT Networks is a Melbourne-based it support company with over 30+ years of experience in managed IT. Our managed IT support service includes but is not limited to:

  • 24/7 x 365 days monitoring
  • Service desk with someone always available to talk to in Australia who knows your environment.
  • Managed Antivirus, Offsite backup, web protection and performance management.
  • vCIO, project management and IT consulting.
  • Project design and management for turnkey solutions.
  • Fixed price plans that clearly outline exactly what you can expect.
  • Industry Accredited specialists.
  • Trusted in the Australian marketplace for over 30 years.

IT Support Services & Helpdesk

We take pride in providing exceptional IT Support services, designed to aid your business operations round-the-clock.

Through our IT Support & Helpdesk in Melbourne, we ensure consistent assistance to quickly resolve your IT problems and allow you to get back to doing what you do best.

Our team of expert technicians is accessible remotely and also provides onsite support, ensuring swift response times and negligible downtime. We’re committed to addressing and resolving issues promptly and effectively, from troubleshooting complex software problems to rectifying hardware malfunctions. 

Your fully Managed IT Service in Melbourne

We are your IT Partner, we provide you with our managed IT service, you gain an experienced virtual CIO to support your executive team as your own strategic technology adviser.

As your fully managed virtual IT Department, we ensure that your business is always secure, efficient and supports your business processes and long-term business goals by providing you with the IT capability of a large tech company.

Our affordable, transparent fixed monthly cost per user pricing model gives you a complete cost visibility and the opportunity to scale up your operations with agility.

We think of everything that is required to support all aspects of your business IT and core technologies so you can focus on being the best at your core business. Whether off or onsite IT support in Melbourne is required, IT Networks are here for you.

What are the different types of managed IT service models?

It’s important to understand that “outsourcing” and “managed IT services” are a bit different. They do describe a similar concept, but in case of managed IT services, you get a long-term partner to support an important part of your business.

1. Accountability.

We are contractually bound to deliver promised results through a Service Level Agreement. We are also accountable to our business: we only make money if you do not have IT problems.


2. Knowledge management.


As your MSP we develop robust processes to ensure our efficiency and we share knowledge you require to run your business smarter. Our local, full time team monitors your system in a collegial environment, we get to know your people and their individual IT challenges.


3. Increased Business Agility and Adaptability.


Good managed services can easily absorb newer apps in the portfolio, while instantly applying updates, patches and security alerts. Your business always runs efficiently.


4. Increased Systems Security

Data & security is one thing a company can rely on MSP for. The MSP constantly monitors your data & ensures it is secure to the core. An MSP doesn’t wait for an event to occur, rather they are always open to a preventive approach. They work to prevent issues from arising rather than fixing it when something goes wrong.


5. Increased Operations Efficiency


Managed IT services are the most critical engine to drive business success. They help companies to run their operations smoothly as IT requirements and investment are able to scale up and down. They provide –

  • 24/7 network monitoring & management
  • Reduce downtime & maintain uptime and availability
  • Provide regular system updates
  • Alleviate business risks


6. Reduced overall Costs


Since the MSP is hired under a subscription model, they help in reducing overall business costs. Setting up an in-house IT administration team requires a huge amount of investment in technology and resources. In most cases, it is always better to outsource your MSP requirements to a quality managed service provider.

Managed IT Support Advantages

There are many advantages of using managed IT support services for your business:

Managed IT specialists in Melbourne

There are 5 Must-Have Success Elements of Business Technology for an SME to operate with the necessary efficiency, reliability and speed. The difference can be between being highly successful or closing down. Our key services address these five mission-critical issues.
managed it services
Managed IT
IT Collaboration
IT Security
IT Cloud Solutions
Business Continuity & Disaster Recovery

Trusted in the Australian marketplace for over 30 years.

Our Partnerships

IT Networks partners and holds accreditations with several vendors. We carefully choose best-of-breed vendors with whom we choose to partner with. This enables us to have both extensive knowledge of the products which we recommend and the ability to provide competitive pricing on the relevant vendors’ products. 

We are certified Microsoft Partners, meaning we have the training and experience to help your business grow using Microsoft products. Microsoft trusts our team and you can too.

Our staff are also highly experienced with networking and security having achieved various Cisco Certifications across multiple staff members.

Australian Cybersecurity Centre Network Partner

IT Networks is a proud member of the ACSC Partner Network, contributing to Australia’s goal of becoming the safest and most secure online environment in the world.

IT Networks ACSC Partner Logo