Let's Chat

03 9430 1788


Stop the Microsoft Teams Clutter!


During the global COVID-19 pandemic many organisations have started to heavily use Microsoft Teams for their collaboration. With that comes huge amounts of redundant data. Microsoft Teams can be configured with retention policies which can help remove this redundant information. Here is a quick guide on the configuration of Microsoft Teams Retention policies.

Clean up the Microsoft Teams Clutter with a Retention Policy

  1. First, head over to https://protection.office.com with your tenant account
  2. Expand Information Governance > Retention > CreateCreate a Microsoft Teams Retention Policy
  3. Give the Policy a name, in this example we are going to make a policy to remove chat history older than 7 daysGive retention policy a name
  4. Here are the retention options, since we are going to remove chat data, choose ‘No, Just delete content…..’create retention policy optionsObviously choose options that match your company’s requirements
  5. Switch off all the other options, leaving only “Teams chats”choose Teams only for retention policy
  6. Choose who to apply this policy to, then click Next
  7. Click ‘Create this policy’
  8. All done!

Just a quick note, policies do take some time (24-48 hours) to take affect.  After which you can scroll up to all the previous chats, where you will see something along the lines of ‘We’ve deleted older messages due to your org’s retention policy’ .

As with all our articles, please feel free to reach out if you need assistance.

Want to stay up to date with useful tech-tips?  

Follow us on LinkedIn, Facebook or Twitter to be notified when we post new content. Or, even better, scroll down to the very bottom of this page to sign up for our Newsletter. We only send them once a month and you can always unsubscribe.