Managed IT Support for Not-for-Profits

Your IT Partner helping you deliver best outcomes for your community with transparency and efficiency.

What's The Benefit of Managed Not-For-Profit IT Support?

Few industries today, in Australia and globally, are under more scrutiny and face more complex challenges than the Not-for-profit sector. Often underfunded and under-resourced, organisations in this industry are also subject to strict regulations, compliance and mandatory transparency. Importantly they need to protect their beneficiary data and ensure their CRM system is efficient and effective , meeting the needs and expectations of a community faced with escalating demands.

Why IT Networks is Your Ideal Managed IT Partner?

At IT Networks, have significant experience with supporting NFP or charitable enterprises. We understand and appreciate their unique challenges, cultural and compliance requirements.

We support our NFP customers in two significant ways:

Fixed Price Packaged IT Services

The biggest benefit that is also most valued by our existing NFP customers is our fixed prices. Developed specifically to address the biggest problem our existing NFP customers face, our discounted top-level managed IT support plan includes everything the organisation needs from computing to telephony. All is based on an affordable, fixed price per user. This allows NFP management to effectively budget and have a clear visibility of their projected spending and regulatory reporting.

IT Services Concessions for Not-for-Profit and Charity

As a special focus industry for IT Networks, we not only provide attractive, fixed price packaged services to our NFP clients. We also provide special discounted rates we deliver, both on our services and on the goods and services we source from our technology Partners. For example, as a Partner of Microsoft we help you get their special Concessions on the most popular business services:

Fully Managed IT Support

Our business model works around a fixed cost to all our customers. This value-based model puts the onus on us to provide great service. We only succeed when your organisation has no issues.

This contrasts with the break-fix or hourly rate IT support, where the provider only benefits when you have problems.

Our processes, honed through our corporate IT background and 30 plus years of servicing business IT systems, are extremely robust.

We use the latest, corporate grade tools and Management Platform (Solarwinds). The monitoring tools we deploy ensure we know when you are having problems before you do. Our Network Operations Centre (NoC) actively monitors and manages all your devices, which we support in near real time. We even know when the toner in your printer is running low and can arrange for new toner to be delivered to you.