The 3CX telephone system is a very easy to set-up, easy to use service. The handy web management tool makes it easy to change your greetings played to callers which is handy if an event or outage impacts you and you want to alert people calling in.

Just because you are a small health practice, doesn’t mean you can’t have Enterprise class features! The 3CX Digital Receptionist can help you provide information to your callers even when there is no one to answer the phone.

The 3CX Voicemail is handy, and if you wait long enough the system will prompt you with option, but if you are impatient (like me!) then this guide might help!

The 3CX PBX does not have a built in Calling Class of Service feature so, by default, anything a person dials is sent straight out to the carrier. This means that if you want to restrict calls to certain numbers you have to do it using groups and outbound rules. This is how you can set up classes of service to restrict dialling to local, mobile, national or international calls.