Healthcare
Keep your healthcare team connected and your practice running. IT Networks brings managed IT support, clinical systems coordination, cybersecurity and recovery planning together for healthcare providers in Melbourne and Perth.
A busy healthcare organisation needs more than working computers. Reception, consulting rooms, clinical records, communications and billing all depend on a reliable IT environment. When one part slows down, the effects spread across the day.
We help practice managers and healthcare leaders reduce recurring IT interruptions, protect sensitive information and plan improvements around how their teams work. You get one point of coordination for infrastructure, support and technology suppliers.
Day-to-day assistance, device maintenance and planned updates that help staff keep appointments and administration moving.
Support for the infrastructure behind practice management, imaging, secure messaging and billing, working with your application vendors.
Practical protection for patient information through account controls, endpoint security and staff awareness.
Review backup coverage, test restoration and plan how critical systems would be brought back after an outage.
Reliable networks, Microsoft 365 and secure remote access designed around your clinic, locations and authorised users.
Plan new rooms, relocations, equipment refreshes and additional sites with a clear scope and staged implementation.
Our healthcare service covers the shared IT foundations of medical practices, specialist clinics and allied health organisations. Explore the dedicated pages for the systems and workflows specific to your practice.
Clinical software, reception workflows, secure messaging and connected consulting rooms.
Cardiovascular imaging, DICOM workflows, reporting platforms and secure remote review.
Practice management, dental imaging, treatment rooms and claims connectivity.
Clinical photography, imaging storage, pathology workflows and specialist consulting rooms.
From a single practice to a growing healthcare organisation, we agree priorities around your locations, clinical timetable and support needs. Our Bundoora and Burswood teams provide a local point of contact, with remote support and onsite work arranged to suit the scope.
We consider reception, clinicians, managers and external suppliers together when planning your IT.
Know who to contact, how issues are escalated and which supplier is responsible for each part of the solution.
Schedule maintenance and projects around consulting sessions, with communication and recovery steps agreed in advance.
Our Melbourne and Perth teams give your practice a local contact for everyday support and planned onsite work, helping staff spend less time chasing IT.
Give staff a clear support path and address recurring problems across the practice.
Manage access and backup controls around the sensitivity of patient and business records.
Prioritise practical improvements as your services, team and locations change.
Feedback from our clients across Australia
Founder & CEO
Jim Kay is a seasoned entrepreneur and the founder and CEO of IT Networks, a consultancy that specialises in delivering corporate-grade IT solutions and cybersecurity services to small and medium-sized enterprises across Australia. As a member of the Australian Institute of Company Directors, Jim combines his extensive background in electronics with a wealth of business experience gained from owning and operating multiple ventures.
Technical Services Director
As a co-owner, Kim is dedicated to enhancing operational efficiency and delivering innovative IT solutions that empower clients. With a Bachelor of Engineering and certifications as a Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional, and Cisco Certified Voice Associate, Kim brings a wealth of technical expertise to his role. He is also passionate about leveraging artificial intelligence to streamline workflows and improve productivity,
Tell us about your systems, locations and priorities. Our Melbourne and Perth teams will help you identify the next step and prepare a scope that suits your organisation.
