Community team working together

Non-Profits

IT Support for Not-for-Profits in Melbourne and Perth

Make technology work harder for your mission. IT Networks helps not-for-profit organisations in Melbourne and Perth support their people, protect sensitive information and plan IT spending with greater clarity.

Who we help

Instant Support

Talk to Our Local Team
Built Around Your Work

Support your community without stretching your team further

Your staff and volunteers need dependable tools to deliver services, coordinate programs and keep supporters informed. Limited budgets, ageing equipment and changing teams can make that difficult to manage without dedicated IT resources.

We help charities, associations and community organisations prioritise what matters: reliable day-to-day support, appropriate access to donor and client records, and a practical plan for maintaining and improving technology.

How We Help

Practical IT services for not-for-profit organisations

Managed IT for staff and volunteers

A clear place to get help with devices, accounts and everyday technology issues.

Cybersecurity for your organisation

Strengthen email, device and account controls around donor, supporter and service-user information.

Microsoft 365 and collaboration

Support shared files, email and collaboration across offices, outreach teams and remote workers.

Access as people join and leave

Structured onboarding and offboarding so employees, volunteers and contractors have appropriate access.

Backup and continuity

Identify important records, check backup coverage and prepare a realistic restoration plan.

IT budgets and lifecycle planning

Prioritise replacements, review licence use and map improvements against available resources.

Your Systems

An IT plan built around your people and resources

We begin with your services, locations and existing tools, including donor management, CRM, finance and program systems. Working with your vendors, we identify the IT dependencies that affect staff and volunteers most.

  • Spend where it helps most. Prioritise security gaps, unreliable equipment and recurring support issues.
  • Make responsibilities clear. Document support inclusions, supplier ownership and approved changes.
  • Support a changing workforce. Keep access and device arrangements manageable as teams and volunteers change.
  • Plan beyond the next problem. Build a phased roadmap for maintenance, replacement and growth.
IT Networks specialists discussing an IT support plan
Support for Your Organisation

Explore not-for-profit services and local teams

Managed IT support

Ongoing staff assistance, maintenance, Microsoft 365 and technology planning.

Not-for-profit cybersecurity

Practical protection for donor information, accounts and service delivery.

Melbourne IT support

Local assistance for charities and community organisations from Bundoora.

Perth IT support

Support for staff, systems and secure collaboration from Burswood.

Local Support

Local support for Melbourne and Perth organisations

Our teams in Bundoora and Burswood support organisations working across offices, community venues and outreach locations. We can provide an outsourced IT function or work alongside your existing staff, with a service scope that reflects your resources and priorities.

Melbourne

20 Enterprise Dr, Bundoora VIC 3083

03 9430 1788

Perth

Level 1, 53 Burswood Rd, Burswood WA 6100

08 6388 4678

Discuss IT support for your not-for-profit organisation

IT Networks specialists discussing an IT support plan
Our Difference

Why not-for-profit organisations choose IT Networks

Start with the mission

Understand how your programs operate before recommending technology changes.

Make costs understandable

Agree the service scope and quote for additional work so decisions can be planned.

Support your whole team

Provide clear guidance for staff and volunteers with different levels of technical experience.

Keep essential services running

We prioritise backups and recovery around your essential programs, helping your organisation prepare for disruptions that could affect staff, volunteers and the people you support.

The Benefits

What better IT support makes possible

Keep services moving

Give staff and volunteers a practical support path when technology interrupts their work.

Protect trust

Strengthen the handling of donor, member and service-user information.

Use resources wisely

Prioritise improvements and plan replacement costs against your organisation’s needs.

Trusted by Happy Customers Australia Wide
Reviews

What Clients Say About Us

Feedback from our clients across Australia

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Johnny Chao
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Great team to deal with. Very professional, responsive, and knowledgeable. The staff genuinely care about helping and making sure things are done properly. Highly recommend their services.
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Linh Nguyen profile picture
Linh Nguyen
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We run a busy clinic in Melbourne and have been using IT Networks' managed cybersecurity services for some time now. The experience has been exceptional. Their team is incredibly hands-on and responsive — always quick to address any issues or provide guidance when needed. What impressed us most is the value: their service is just as thorough and reliable as what you'd expect from a major provider, but at a much more reasonable cost. Highly recommend IT Networks to any business looking for dependable cybersecurity support without the hefty price tag.
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Jason Onezime profile picture
Jason Onezime
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Good employers, relaxed environment, customers also very nice.
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Laila Fernandez profile picture
Laila Fernandez
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Our business engaged IT Networks initially to conduct a Cyber-security Audit. From the first meeting, I was extremely impressed by the attention to detail, focus on understanding the business IT set up and also on our ways of working. This resulted in an excellent outcome, improving our internal IT security. We went on to engage IT Networks as a managed service partner. Through our ongoing engagement, they are adding real value to our business and great support both during business hours and also outside of business hours when needed. Great team, great to work with!
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Graeme McKenzie profile picture
Graeme McKenzie
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Boutique 3rd party provider for all you IT needs. I have entrusted our business IT needs to IT Networks for nearly 30 years now. They provide pro-active support on a monthly basis avoiding breakdown and failures. I've found this works well on-going rather than wait for problems to occur and then fix. Easily contactable, any problems that may arise are dealt with promptly. They manage domain names, fibre connections and all the various software subscriptions. I would recommend the team at IT Networks.
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Gerard Burmeister profile picture
Gerard Burmeister
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We have used IT Networks for years in our workplace and have always found the team good to work with and looked after our requirements.
Common Questions

Not-for-Profit IT questions answered

Where to Find Us

Our Locations

The People Behind the Work

Meet Your IT Specialists

Jim Kay

Founder & CEO

Jim Kay is a seasoned entrepreneur and the founder and CEO of IT Networks, a consultancy that specialises in delivering corporate-grade IT solutions and cybersecurity services to small and medium-sized enterprises across Australia. As a member of the Australian Institute of Company Directors, Jim combines his extensive background in electronics with a wealth of business experience gained from owning and operating multiple ventures.

Kim Pham

Technical Services Director

As a co-owner, Kim is dedicated to enhancing operational efficiency and delivering innovative IT solutions that empower clients. With a Bachelor of Engineering and certifications as a Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional, and Cisco Certified Voice Associate, Kim brings a wealth of technical expertise to his role. He is also passionate about leveraging artificial intelligence to streamline workflows and improve productivity,

Stay Informed

Recent IT News and Industry Updates

Navigating risk and governance in healthcare: how to build a cyber-resilient culture in clinical practice.
When the Cloud Stumbles: Lessons from the Amazon Global Outage.
cybersecurity challenges in the healthcare industry in Australia
Top 10 Cybersecurity Challenges in the Australian Healthcare Industry

Let’s talk about your not-for-profit IT needs

Tell us about your systems, locations and priorities. Our Melbourne and Perth teams will help you identify the next step and prepare a scope that suits your organisation.