
Non-Profits
Make technology work harder for your mission. IT Networks helps not-for-profit organisations in Melbourne and Perth support their people, protect sensitive information and plan IT spending with greater clarity.
Your staff and volunteers need dependable tools to deliver services, coordinate programs and keep supporters informed. Limited budgets, ageing equipment and changing teams can make that difficult to manage without dedicated IT resources.
We help charities, associations and community organisations prioritise what matters: reliable day-to-day support, appropriate access to donor and client records, and a practical plan for maintaining and improving technology.
A clear place to get help with devices, accounts and everyday technology issues.
Strengthen email, device and account controls around donor, supporter and service-user information.
Support shared files, email and collaboration across offices, outreach teams and remote workers.
Structured onboarding and offboarding so employees, volunteers and contractors have appropriate access.
Identify important records, check backup coverage and prepare a realistic restoration plan.
Prioritise replacements, review licence use and map improvements against available resources.
We begin with your services, locations and existing tools, including donor management, CRM, finance and program systems. Working with your vendors, we identify the IT dependencies that affect staff and volunteers most.

Ongoing staff assistance, maintenance, Microsoft 365 and technology planning.
Practical protection for donor information, accounts and service delivery.
Local assistance for charities and community organisations from Bundoora.
Support for staff, systems and secure collaboration from Burswood.
Our teams in Bundoora and Burswood support organisations working across offices, community venues and outreach locations. We can provide an outsourced IT function or work alongside your existing staff, with a service scope that reflects your resources and priorities.

Understand how your programs operate before recommending technology changes.
Agree the service scope and quote for additional work so decisions can be planned.
Provide clear guidance for staff and volunteers with different levels of technical experience.
We prioritise backups and recovery around your essential programs, helping your organisation prepare for disruptions that could affect staff, volunteers and the people you support.
Give staff and volunteers a practical support path when technology interrupts their work.
Strengthen the handling of donor, member and service-user information.
Prioritise improvements and plan replacement costs against your organisation’s needs.
Feedback from our clients across Australia
Posted on Google![]()
Johnny ChaoTrustindex verifies that the original source of the review is Google.
Great team to deal with. Very professional, responsive, and knowledgeable. The staff genuinely care about helping and making sure things are done properly. Highly recommend their services.Posted on Google![]()
Linh NguyenTrustindex verifies that the original source of the review is Google.
We run a busy clinic in Melbourne and have been using IT Networks' managed cybersecurity services for some time now. The experience has been exceptional. Their team is incredibly hands-on and responsive — always quick to address any issues or provide guidance when needed. What impressed us most is the value: their service is just as thorough and reliable as what you'd expect from a major provider, but at a much more reasonable cost. Highly recommend IT Networks to any business looking for dependable cybersecurity support without the hefty price tag.Posted on Google![]()
Jason OnezimeTrustindex verifies that the original source of the review is Google.
Good employers, relaxed environment, customers also very nice.Posted on Google![]()
Laila FernandezTrustindex verifies that the original source of the review is Google.
Our business engaged IT Networks initially to conduct a Cyber-security Audit. From the first meeting, I was extremely impressed by the attention to detail, focus on understanding the business IT set up and also on our ways of working. This resulted in an excellent outcome, improving our internal IT security. We went on to engage IT Networks as a managed service partner. Through our ongoing engagement, they are adding real value to our business and great support both during business hours and also outside of business hours when needed. Great team, great to work with!Posted on Google![]()
Graeme McKenzieTrustindex verifies that the original source of the review is Google.
Boutique 3rd party provider for all you IT needs. I have entrusted our business IT needs to IT Networks for nearly 30 years now. They provide pro-active support on a monthly basis avoiding breakdown and failures. I've found this works well on-going rather than wait for problems to occur and then fix. Easily contactable, any problems that may arise are dealt with promptly. They manage domain names, fibre connections and all the various software subscriptions. I would recommend the team at IT Networks.Posted on Google![]()
Gerard BurmeisterTrustindex verifies that the original source of the review is Google.
We have used IT Networks for years in our workplace and have always found the team good to work with and looked after our requirements.
Yes. We support charities, associations and other not-for-profit organisations from our Melbourne and Perth offices. We review your locations, users and systems before proposing a service.
We can help prioritise essential controls, recurring problems and equipment replacement, then propose staged improvements. Costs, inclusions and additional project work are agreed in the proposal.
Yes. We can help with account access, managed devices, shared files and onboarding or offboarding, with responsibilities and support coverage agreed for each group.
Yes. We can review licence usage and requirements and help you assess available options. Any nonprofit offers or discounts depend on the vendor’s current eligibility rules and approval.
Yes. We can assess account security, email, endpoints, backups and staff awareness, then help implement an agreed improvement plan appropriate to your organisation.

Founder & CEO
Jim Kay is a seasoned entrepreneur and the founder and CEO of IT Networks, a consultancy that specialises in delivering corporate-grade IT solutions and cybersecurity services to small and medium-sized enterprises across Australia. As a member of the Australian Institute of Company Directors, Jim combines his extensive background in electronics with a wealth of business experience gained from owning and operating multiple ventures.

Technical Services Director
As a co-owner, Kim is dedicated to enhancing operational efficiency and delivering innovative IT solutions that empower clients. With a Bachelor of Engineering and certifications as a Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional, and Cisco Certified Voice Associate, Kim brings a wealth of technical expertise to his role. He is also passionate about leveraging artificial intelligence to streamline workflows and improve productivity,



Tell us about your systems, locations and priorities. Our Melbourne and Perth teams will help you identify the next step and prepare a scope that suits your organisation.