Financial professional working with a laptop and documents

Financial Services / Banks / Accounting Firms

IT Support for Financial Services in Melbourne and Perth

Your clients trust you with decisions that matter. Keep the technology behind your advice, transactions and client service dependable with managed IT and cybersecurity support from our Melbourne and Perth teams.

Who we help

Instant Support

Talk to Our Local Team
Built Around Your Work

Keep client service moving without losing control of risk

Financial advisers, brokers and insurance firms depend on access to client files, specialist applications and secure communications. Slow systems and repeated login problems take time away from client work; weak access controls can expose information your clients expect you to protect.

IT Networks helps you connect these systems, manage staff and supplier access, and prepare for disruption. We work with business owners, operations managers and internal IT teams to turn technology priorities into an achievable plan.

How We Help

Practical IT services for financial services firms

Managed IT for your team

Responsive support, maintenance and monitoring for office and remote workers.

Identity and secure access

Multi-factor authentication, role-based permissions and structured onboarding and offboarding.

Cybersecurity risk reduction

Review email, endpoints, cloud access and supplier connections, with priorities you can act on.

Business continuity

Protect critical records, test recovery and agree an outage plan for the systems your firm relies on.

Cloud and multi-office working

Support for Microsoft 365, shared documents, connectivity and authorised remote access.

IT planning and governance

Document assets, ownership and changes, and provide technical information for your governance and assurance processes.

Your Business

Specialist IT support across financial services

Financial organisations share a need for reliable systems and careful information handling, but their workflows differ. Explore the services relevant to your business, from client applications and advisory work to insurance operations.

Financial and mortgage brokers

Support for CRM, lender portals, client documents and secure remote working.

Insurance firms

Coordinate policy, claims, collaboration and business-continuity systems.

Financial cybersecurity

Assess risks, strengthen controls and prepare for cyber incidents.

Accounting firms

IT support for practice applications, reporting and confidential client records.

For advisory teams, we review the IT environment behind Xplan, AdviserLogic, WorkSorted, Advice Intelligence and other specialist platforms. Versions, hosting, integrations and application-vendor responsibilities are confirmed before changes.

Local Support

Local support for Melbourne and Perth finance teams

Whether your firm operates from one office or works across multiple locations, we plan support around client meetings, reporting deadlines and authorised remote access. Our Melbourne and Perth teams can coordinate with your internal IT, application vendors and compliance advisers.

Melbourne

20 Enterprise Dr, Bundoora VIC 3083

03 9430 1788

Perth

Level 1, 53 Burswood Rd, Burswood WA 6100

08 6388 4678

Discuss IT support for your financial services firm

IT Networks specialists discussing an IT support plan
Our Difference

Why financial services firms choose IT Networks

Practical risk priorities

Focus resources on the accounts, devices and processes with the greatest impact on your business.

Supplier coordination

Bring application, cloud and connectivity suppliers into a clear support and escalation process.

Governance you can use

Keep technical records and agreed responsibilities available for management reviews and relevant assurance requests.

Support as your firm grows

We plan user access, cloud systems and office connectivity as your firm adds advisers or locations, so growth has a clear technology plan.

The Benefits

What better IT support makes possible

Protect client confidence

Strengthen how sensitive documents, identities and communications are handled.

Support productive advisers

Reduce recurring technology friction across office and remote work.

Prepare for disruption

Understand which systems need to recover first and how that recovery will be checked.

Trusted by Happy Customers Australia Wide
Reviews

What Clients Say About Us

Feedback from our clients across Australia

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Johnny Chao
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Great team to deal with. Very professional, responsive, and knowledgeable. The staff genuinely care about helping and making sure things are done properly. Highly recommend their services.
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Linh Nguyen profile picture
Linh Nguyen
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We run a busy clinic in Melbourne and have been using IT Networks' managed cybersecurity services for some time now. The experience has been exceptional. Their team is incredibly hands-on and responsive — always quick to address any issues or provide guidance when needed. What impressed us most is the value: their service is just as thorough and reliable as what you'd expect from a major provider, but at a much more reasonable cost. Highly recommend IT Networks to any business looking for dependable cybersecurity support without the hefty price tag.
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Jason Onezime profile picture
Jason Onezime
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Good employers, relaxed environment, customers also very nice.
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Laila Fernandez profile picture
Laila Fernandez
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Our business engaged IT Networks initially to conduct a Cyber-security Audit. From the first meeting, I was extremely impressed by the attention to detail, focus on understanding the business IT set up and also on our ways of working. This resulted in an excellent outcome, improving our internal IT security. We went on to engage IT Networks as a managed service partner. Through our ongoing engagement, they are adding real value to our business and great support both during business hours and also outside of business hours when needed. Great team, great to work with!
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Graeme McKenzie profile picture
Graeme McKenzie
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Boutique 3rd party provider for all you IT needs. I have entrusted our business IT needs to IT Networks for nearly 30 years now. They provide pro-active support on a monthly basis avoiding breakdown and failures. I've found this works well on-going rather than wait for problems to occur and then fix. Easily contactable, any problems that may arise are dealt with promptly. They manage domain names, fibre connections and all the various software subscriptions. I would recommend the team at IT Networks.
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Gerard Burmeister profile picture
Gerard Burmeister
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We have used IT Networks for years in our workplace and have always found the team good to work with and looked after our requirements.
Common Questions

Financial Services IT questions answered

Where to Find Us

Our Locations

The People Behind the Work

Meet Your IT Specialists

Jim Kay

Founder & CEO

Jim Kay is a seasoned entrepreneur and the founder and CEO of IT Networks, a consultancy that specialises in delivering corporate-grade IT solutions and cybersecurity services to small and medium-sized enterprises across Australia. As a member of the Australian Institute of Company Directors, Jim combines his extensive background in electronics with a wealth of business experience gained from owning and operating multiple ventures.

Kim Pham

Technical Services Director

As a co-owner, Kim is dedicated to enhancing operational efficiency and delivering innovative IT solutions that empower clients. With a Bachelor of Engineering and certifications as a Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional, and Cisco Certified Voice Associate, Kim brings a wealth of technical expertise to his role. He is also passionate about leveraging artificial intelligence to streamline workflows and improve productivity,

Stay Informed

Recent IT News and Industry Updates

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When the Cloud Stumbles: Lessons from the Amazon Global Outage.
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Top 10 Cybersecurity Challenges in the Australian Healthcare Industry

Let’s talk about your financial services IT needs

Tell us about your systems, locations and priorities. Our Melbourne and Perth teams will help you identify the next step and prepare a scope that suits your organisation.