General Practitioners IT
Help your team move smoothly from booking to consultation, results and billing. IT Networks supports general practices and medical centres in Melbourne and Perth with dependable IT, connected clinical systems and practical security.
General practice depends on reception, consulting rooms and clinical administration working together. When logins, clinical software, pathology connections or printers fail, staff need a support team that understands the wider workflow.
We help practice managers coordinate infrastructure, software vendors and connected services. Our work covers the underlying IT environment, with priorities and changes agreed around your consulting sessions and patient-information requirements.
Maintain the devices, servers, browsers and connectivity your clinical and practice applications rely on.
Support scanners, label printers, workstations, Wi-Fi and the network across the practice.
Coordinate IT requirements for secure messaging, ePrescriptions, My Health Record and supported Medicare claiming.
Work with vendors on ECG, pathology and diagnostic connections, including supported DICOM and HL7 interfaces.
Manage accounts, multi-factor authentication and device security for authorised staff and clinicians.
Review application data, files and recovery dependencies so outages have an agreed response.
Best Practice (Bp Premier), MedicalDirector, Pracsoft, Zedmed and Genie, with support for the infrastructure and connections around your installed software.
We can review Shexie and Medtech environments and coordinate vendor-supported changes where these form part of your practice.
My Health Record, ePrescriptions, secure messaging, Medicare claiming and third-party billing tools, subject to provider requirements and authorised access.
ECG devices, diagnostic monitors, pathology connections, scanners and label printers, with device-specific work coordinated through the relevant vendor.
We confirm software versions, hosting, support contracts and integration requirements before changes. Clinical application configuration and provider registrations remain coordinated with your practice and vendors.
Whether you manage a neighbourhood practice or several medical centres, our Melbourne and Perth teams can help coordinate day-to-day support and planned improvements. We agree service coverage and escalation arrangements around your clinic hours and locations.
Consider reception queues, consulting sessions and administrative deadlines when triaging work.
Help connect the responsibilities of clinical software, internet, device and IT providers.
Build a roadmap for security, equipment and performance as your practice changes.
We coordinate authorised access, system documentation and vendor contacts during handover, helping your practice change IT providers with clear responsibilities and less disruption.
Provide a clear support route for recurring access and device problems.
Address the connections between clinical applications and everyday practice tools.
Know which systems and data need to be restored first after an outage.
Feedback from our clients across Australia
Founder & CEO
Jim Kay is a seasoned entrepreneur and the founder and CEO of IT Networks, a consultancy that specialises in delivering corporate-grade IT solutions and cybersecurity services to small and medium-sized enterprises across Australia. As a member of the Australian Institute of Company Directors, Jim combines his extensive background in electronics with a wealth of business experience gained from owning and operating multiple ventures.
Technical Services Director
As a co-owner, Kim is dedicated to enhancing operational efficiency and delivering innovative IT solutions that empower clients. With a Bachelor of Engineering and certifications as a Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional, and Cisco Certified Voice Associate, Kim brings a wealth of technical expertise to his role. He is also passionate about leveraging artificial intelligence to streamline workflows and improve productivity,
Tell us about your systems, locations and priorities. Our Melbourne and Perth teams will help you identify the next step and prepare a scope that suits your organisation.
