Dental IT
Keep reception, treatment rooms and digital imaging connected. IT Networks provides dental IT support and consulting for Melbourne and Perth practices, helping your team manage technology around a busy appointment book.
A slow image, disconnected workstation or billing problem can interrupt the flow of a dental appointment. Your team relies on practice software, imaging devices, claims connectivity and reliable access to patient information throughout the day.
We support the underlying IT and coordinate with dental software and equipment vendors, so your practice has a clearer path to resolving issues. We plan maintenance, upgrades and new rooms around clinical operations.
Support reception and clinical workstations, application access and the infrastructure behind your PMS.
Coordinate the network, storage and workstation requirements for supported imaging systems.
Help maintain the IT connections used by HICAPS, Medicare and billing systems, with specialist issues escalated to the relevant provider.
Strengthen account access, email and endpoint security across the clinic.
Review protection for patient records, images and application data, including recovery testing.
Plan cabling, Wi-Fi, workstations and secure access as your practice expands or relocates.
Dental4Windows (D4W), Core Practice, Praktika, Oasis, Dentrix, Open Dental and Eaglesoft: support for the IT environment and coordination with your software provider.
Sopro, Planmeca Romexis, DEXIS and Sirona Sidexis: workstation, network and storage support suited to your installed configuration.
Xios Scan, KaVo, intraoral cameras, panoramic X-rays and 3D imaging workflows, with equipment changes coordinated through the device vendor.
HICAPS, Medicare, secure email, eReferrals and supported telehealth or patient communication tools.
We review installed versions, vendor specifications and support responsibilities before making changes. This helps protect compatibility between your dental applications, equipment and wider IT environment.
Our Bundoora and Burswood teams support practices ranging from individual clinics to multi-site groups. We agree remote support, onsite work and maintenance arrangements around your staff, locations and appointment schedules.
Consider reception, treatment rooms, imaging and administration together.
Work with your software, imaging and connectivity vendors to resolve dependencies.
Agree the scope, timing and costs of changes before work starts.
Our Melbourne and Perth teams combine remote assistance with planned onsite work, giving your dental team a practical support option for reception and treatment-room technology.
Reduce recurring IT friction between reception, imaging and treatment rooms.
Manage access and backup controls around sensitive records and images.
Plan technology for new chairs, additional staff or another location.
Feedback from our clients across Australia
Founder & CEO
Jim Kay is a seasoned entrepreneur and the founder and CEO of IT Networks, a consultancy that specialises in delivering corporate-grade IT solutions and cybersecurity services to small and medium-sized enterprises across Australia. As a member of the Australian Institute of Company Directors, Jim combines his extensive background in electronics with a wealth of business experience gained from owning and operating multiple ventures.
Technical Services Director
As a co-owner, Kim is dedicated to enhancing operational efficiency and delivering innovative IT solutions that empower clients. With a Bachelor of Engineering and certifications as a Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional, and Cisco Certified Voice Associate, Kim brings a wealth of technical expertise to his role. He is also passionate about leveraging artificial intelligence to streamline workflows and improve productivity,
Tell us about your systems, locations and priorities. Our Melbourne and Perth teams will help you identify the next step and prepare a scope that suits your organisation.
