
Small Business IT Support Perth
Practical IT support for Perth small businesses that need reliable systems, approachable advice and room to grow.

When you run a small business, the same person often ends up dealing with customers, staff and the printer that has stopped working. IT Networks provides small business IT support in Perth so technology problems have a clear owner.
From a growing professional practice to a busy local office, we help with Microsoft 365, computers, internet connectivity, backups and cybersecurity. Our Burswood team starts with the essentials and recommends a support plan that fits your operations.
From our Burswood office, we discuss requirements with businesses across Perth, including office-based and distributed teams. We agree remote support, onsite attendance and any project work around your location and operational needs.
Choose a scope built around reliable everyday tools and a support arrangement that fits the size and needs of your business. We agree the systems, users and responsibilities involved before the service begins.
Resolve account, email, printing, application and computer issues that interrupt work.
Set up and maintain business email, collaboration and user access.
Prepare equipment and accounts so new staff can start with the right access.
Investigate office connectivity problems and plan improvements to your local network.
Review account protection, software updates, endpoint security and staff awareness.
Identify critical business information and agree backup and recovery arrangements.
The aim is to make technology decisions and day-to-day work more manageable. Our approach focuses on practical outcomes:
Reduce the time owners and employees spend troubleshooting.
Understand the services included before choosing a support plan.
Get recommendations explained in everyday business terms.
Add staff and systems with a plan for access, equipment and support.
Understand the work completed, findings and any recommended follow-up.
Discuss priorities with our Burswood team and agree the next step.
Start with the problems that cost your team the most time. We can review the current setup, identify important security and backup gaps, and agree a manageable sequence of improvements.
Related services: managed IT services in Perth · remote IT support in Perth · cybersecurity awareness training in Perth.
IT Networks has supported Australian businesses since 1994. Our Perth team brings that experience to small business IT support, with practical advice and an agreed plan for your organisation.
A local point of contact: Speak with our Burswood team about your workplace, people and priorities. Onsite requirements and availability are agreed with you.
Advice connected to your business: We focus on reliable everyday tools and a support arrangement that fits the size and needs of your business.
Clear scope and communication: Understand what is included, who is responsible and how additional work or supplier involvement will be handled.
Support beyond a single issue: Connect this service with the IT support, security and planning your organisation needs as it changes.

We work with Perth businesses and organisations across healthcare, financial services, accounting and the not-for-profit sector. We agree support around your applications, information and working practices. Explore our Perth healthcare IT services, accounting IT support and not-for-profit IT support.



IT Networks partners and holds accreditations with several vendors. We carefully choose best-of-breed vendors with whom we choose to partner with. This enables us to have both extensive knowledge of the products which we recommend and the ability to provide competitive pricing on the relevant vendors’ products.
We are certified Microsoft Partners, meaning we have the training and experience to help your business grow using Microsoft products. Microsoft trusts our team and you can too.
Our staff are also highly experienced with networking and security having achieved various Cisco Certifications across multiple staff members.
Certified expertise across Microsoft
products and platforms.
IT Networks is a proud member of the ACSC Partner Network, contributing to Australia’s goal of becoming the safest and most secure online environment in the world.
Various Cisco Certifications held
across multiple staff members.
Feedback from our clients across Australia
Posted on Google![]()
Johnny ChaoTrustindex verifies that the original source of the review is Google.
Great team to deal with. Very professional, responsive, and knowledgeable. The staff genuinely care about helping and making sure things are done properly. Highly recommend their services.Posted on Google![]()
Linh NguyenTrustindex verifies that the original source of the review is Google.
We run a busy clinic in Melbourne and have been using IT Networks' managed cybersecurity services for some time now. The experience has been exceptional. Their team is incredibly hands-on and responsive — always quick to address any issues or provide guidance when needed. What impressed us most is the value: their service is just as thorough and reliable as what you'd expect from a major provider, but at a much more reasonable cost. Highly recommend IT Networks to any business looking for dependable cybersecurity support without the hefty price tag.Posted on Google![]()
Jason OnezimeTrustindex verifies that the original source of the review is Google.
Good employers, relaxed environment, customers also very nice.Posted on Google![]()
Laila FernandezTrustindex verifies that the original source of the review is Google.
Our business engaged IT Networks initially to conduct a Cyber-security Audit. From the first meeting, I was extremely impressed by the attention to detail, focus on understanding the business IT set up and also on our ways of working. This resulted in an excellent outcome, improving our internal IT security. We went on to engage IT Networks as a managed service partner. Through our ongoing engagement, they are adding real value to our business and great support both during business hours and also outside of business hours when needed. Great team, great to work with!Posted on Google![]()
Graeme McKenzieTrustindex verifies that the original source of the review is Google.
Boutique 3rd party provider for all you IT needs. I have entrusted our business IT needs to IT Networks for nearly 30 years now. They provide pro-active support on a monthly basis avoiding breakdown and failures. I've found this works well on-going rather than wait for problems to occur and then fix. Easily contactable, any problems that may arise are dealt with promptly. They manage domain names, fibre connections and all the various software subscriptions. I would recommend the team at IT Networks.Posted on Google![]()
Gerard BurmeisterTrustindex verifies that the original source of the review is Google.
We have used IT Networks for years in our workplace and have always found the team good to work with and looked after our requirements.
We scope support around your users, systems and priorities. Talk to us about what you need and we can explain the options.
Yes. We can be your main point of contact for agreed IT services and coordinate with other technology suppliers when needed.
Yes. We support business email, collaboration, account access and devices used by office and remote workers.
Speak with our Burswood team about small business IT support for your Perth organisation. Call 08 6388 4678 or send an enquiry. We confirm your requirements, service scope and next steps before work begins.

Founder & CEO
Jim Kay is a seasoned entrepreneur and the founder and CEO of IT Networks, a consultancy that specialises in delivering corporate-grade IT solutions and cybersecurity services to small and medium-sized enterprises across Australia. As a member of the Australian Institute of Company Directors, Jim combines his extensive background in electronics with a wealth of business experience gained from owning and operating multiple ventures.

Technical Services Director
As a co-owner, Kim is dedicated to enhancing operational efficiency and delivering innovative IT solutions that empower clients. With a Bachelor of Engineering and certifications as a Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional, and Cisco Certified Voice Associate, Kim brings a wealth of technical expertise to his role. He is also passionate about leveraging artificial intelligence to streamline workflows and improve productivity,



Speak with our Burswood team about small business IT support for your Perth organisation. Call 08 6388 4678 or send an enquiry. We confirm your requirements, service scope and next steps before work begins.
Related services: managed IT services in Perth · remote IT support in Perth · cybersecurity awareness training in Perth.