IT Services for Non Profit Organisations Melbourne
Keep your people connected and your services moving with not-for-profit IT support in Melbourne. Our Bundoora team helps charities and community organisations manage everyday technology, protect information and make practical use of their IT budget.
A small support issue can interrupt much more than an office task. Staff may be helping a participant, preparing a funding report or coordinating volunteers when access to email, files or a shared system stops working.
We help Melbourne not-for-profits organise support around the work they do. That includes understanding who uses each system, where sensitive information is kept and which improvements will make the biggest difference to service delivery.
A clear contact for device, account and application issues, with remote assistance and planned onsite work.
Set up role-based access and consistent onboarding and departure processes as your team changes.
Organise email, Teams and shared documents so people can find and work with the information they need.
Review identity, devices and email protection around donor, participant and organisational information.
Check what is protected and agree how priority systems and records would be restored after an outage.
Review renewals, device replacement and licensing needs, including eligible nonprofit offers.
Your team may use fundraising tools, donor databases, finance applications and service-delivery systems alongside Microsoft 365. We support the infrastructure, devices and access connecting those tools, and coordinate with application vendors when needed.
We help you separate urgent risks from useful longer-term improvements. A staged plan can cover device replacement, backup gaps, account security and licence renewals without treating every issue as a new project.
Microsoft nonprofit offers are subject to eligibility and licensing conditions. We review options with you and document the scope and cost of the services you choose.
Our Bundoora office provides a local point of contact for Melbourne charities, associations and community organisations. We agree remote support, onsite work and project delivery around your locations and service timetable. Organisations with a Perth team can also draw on our Burswood office.
Explore ongoing support, maintenance and technology planning.
Protect accounts, information and the people who use your services.
Local assistance for your Perth team.
See our complete approach to supporting the sector.
Our Bundoora team supports Melbourne organisations with a local contact, remote assistance and planned onsite work for staff and volunteers.
We consider how your programs operate and who relies on them, helping technology decisions support the services you deliver.
We prioritise practical improvements and review licence usage, helping your organisation understand costs and plan technology spending.
We help manage access, secure sharing and backups around donor, staff and service-user records entrusted to your organisation.
Give staff a clear way to get help with everyday technology.
Plan recurring services and upcoming renewals with a documented scope.
Align access and recovery arrangements with the records you hold.
Feedback from our clients across Australia
Founder & CEO
Jim Kay is a seasoned entrepreneur and the founder and CEO of IT Networks, a consultancy that specialises in delivering corporate-grade IT solutions and cybersecurity services to small and medium-sized enterprises across Australia. As a member of the Australian Institute of Company Directors, Jim combines his extensive background in electronics with a wealth of business experience gained from owning and operating multiple ventures.
Technical Services Director
As a co-owner, Kim is dedicated to enhancing operational efficiency and delivering innovative IT solutions that empower clients. With a Bachelor of Engineering and certifications as a Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional, and Cisco Certified Voice Associate, Kim brings a wealth of technical expertise to his role. He is also passionate about leveraging artificial intelligence to streamline workflows and improve productivity,
Tell us about your systems, people and priorities. Our Melbourne team will help define the next step and prepare a proposal for your organisation.
