Medical IT Support Melbourne

Medical IT Support in Melbourne

Trusted IT Solutions for the Healthcare Industry in Melbourne since 1994.

From only $27 per week.​

It Networks provides medical it support and healthcare IT services in Melbourne. Whatever your focus, IT Networks can help you achieve best patient outcomes that will enhance the professionalism of your practice. We have a range of value for money packages to suit your needs.

Who we help

Instant Support

Available Round-the-Clock for Your Queries
Why It Matters

Practice IT Management

Why Does Your Melbourne Business Need Managed Medical IT Support?

In today’s modern medical practice the importance  of technology cannot be understated. So many stakeholders including patients, doctors, staff and regulators rely on a robust and integrated IT platform.

Increasing patient needs, time management and tougher industry regulations highlight the need for privacy and security of vast amounts of personal data that technology must manage to ensure the viable running of a medical practice.

In specialist fields like cardiology, respiratory health and dentistry, the pressure to stay ahead of the curve and leverage technology for research and data management to improve, and save people’s lives, has never been greater.

Cardiology IT Support in Melbourne

Medical IT Support for Specialist Cardiology and Respiratory Technologies in Melbourne

We are accredited industry specialists integrating and supporting your essential specialist technologies, including:

  • Diacom medical Imaging software such as Philips ISCV, GE Echopac and Fuji Synapse used extensively by Cardiologists. We provide ongoing management and support of systems in addition to secured remote access, which assist practitioners in maximising their time through anywhere, anytime access of their patient files and medical images.
  • Patient management support: Healthtrack
  • Epiphany CardioServer

We set up, install, maintain and take responsibility for every aspect of these
technologies.

Technology is part of a broader business ecosystem of a specialist Medical Practice. To that end we will set up, install, maintain and take responsibility for every aspect of these technologies to support the efficient running of your business and its reputation:

  • Genie patient management
  • Shexie patient management
  • Best Practice patient management
  • Medtech / Pracsoft patient management support (most popular)
  • Zedmed patient management support
  • Security compliance for healthcare

Dentistry IT Support in Melbourne

We are accredited industry specialists integrating and supporting your essential specialist technologies, including.

Dental imaging systems

  • Sidexis
  • Xios Scan
  • KaVo

Patient management support systems

  • Oasis
  • Dentrix

Technology is part of a broader business ecosystem of a specialist Dentistry Practice. To that end we will set up, install, maintain and take responsibility for every aspect of these technologies to support the efficient running of your business and its reputation.

Get In Touch With Us

For any enquiry about medical IT services in Melbourne, call us on (03) 9430 1788 or fill out our contact form.

Our Melbourne office is located at 20 Enterprise Dr, Bundoora VIC 3083 if you want to drop us a visit and meet with our IT consultants physically.

 

Enquiry

Why IT Networks Is the Best Medical IT Partner for Your Practice in Melbourne

Technology

We expertly integrate and support your industry-specific technologies and provide Corporate Grade Governance.

Compliance

We use our up to date knowledge of your industry-specific Legislation and Governance to ensure Technology supports your obligations. Special focus:
The Privacy Act 1988 (Cth) which affects all businesses. AMA General Page45.

Business Performance & Continuity

What sets us apart from competition, also gives you a business advantage. We have an in-depth understanding of your industry workflows and culture and can ensure that all complex and independent systems communicate with each other to streamline and automate your business processes. We take responsibility for all systems and facilitate the communications between the systems.

Data Security

Security of patient data is paramount in the medical field. For hackers to sell personal data, it is worth 10 cents, financial data is worth 25 cents and medical data is worth a thousand dollars. With the information being in demand, medical practices are often targeted. We provide doctors with secure access to patient information so they can work anytime and anywhere in a safe environment.

Our Difference

Why Melbourne healthcare providers choose IT Networks

A local healthcare IT contact

Our Bundoora team supports Melbourne practices with remote assistance and agreed onsite work, giving staff a clear place to turn.

Consider the whole practice

We look at reception, consulting rooms, clinical systems and administration together when troubleshooting issues and planning improvements.

Protect patient information

We help your practice manage authorised access, device security and backup coverage around sensitive patient records and clinical workflows.

Plan changes around care

We coordinate with your team and clinical software vendors to schedule work around consulting sessions and agree recovery steps.

THE ADVANTAGES

The Benefits of Our Medical IT Support

Improved Patient Outcome

Seamless access to accurate data supports better diagnosis and treatment.

Compliance Assurance

Solutions that meet healthcare regulations, reducing risks and liabilities.

Operational Efficiency

Integrated systems simplify workflows and free up staff to focus on patient care.

Remote Access

Secure systems enable practitioners to work anywhere while maintaining data safety.

Enhanced Data Security

Advanced encryption and access controls protect sensitive medical information.

Proactive Support

Regular maintenance and monitoring prevent disruptions before they occur.

Trusted Accreditations

Our Partnerships

IT Networks partners and holds accreditations with several vendors. We carefully choose best-of-breed vendors with whom we choose to partner with. This enables us to have both extensive knowledge of the products which we recommend and the ability to provide competitive pricing on the relevant vendors’ products.

We are certified Microsoft Partners, meaning we have the training and experience to help your business grow using Microsoft products. Microsoft trusts our team and you can too.

Our staff are also highly experienced with networking and security having achieved various Cisco Certifications across multiple staff members.

Silver Microsoft Partner

Certified expertise across Microsoft
products and platforms.

Australian Cybersecurity Centre Network Partner

IT Networks is a proud member of the ACSC Partner Network, contributing to Australia’s goal of becoming the safest and most secure online environment in the world.

Cisco Partner

Various Cisco Certifications held
across multiple staff members.

Trusted by Happy Customers Australia Wide
Reviews

What Clients Say About Us

Feedback from our clients across Australia

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Johnny Chao
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Great team to deal with. Very professional, responsive, and knowledgeable. The staff genuinely care about helping and making sure things are done properly. Highly recommend their services.
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Linh Nguyen
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We run a busy clinic in Melbourne and have been using IT Networks' managed cybersecurity services for some time now. The experience has been exceptional. Their team is incredibly hands-on and responsive — always quick to address any issues or provide guidance when needed. What impressed us most is the value: their service is just as thorough and reliable as what you'd expect from a major provider, but at a much more reasonable cost. Highly recommend IT Networks to any business looking for dependable cybersecurity support without the hefty price tag.
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Jason Onezime
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Good employers, relaxed environment, customers also very nice.
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Laila Fernandez
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Our business engaged IT Networks initially to conduct a Cyber-security Audit. From the first meeting, I was extremely impressed by the attention to detail, focus on understanding the business IT set up and also on our ways of working. This resulted in an excellent outcome, improving our internal IT security. We went on to engage IT Networks as a managed service partner. Through our ongoing engagement, they are adding real value to our business and great support both during business hours and also outside of business hours when needed. Great team, great to work with!
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Graeme McKenzie profile picture
Graeme McKenzie
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Boutique 3rd party provider for all you IT needs. I have entrusted our business IT needs to IT Networks for nearly 30 years now. They provide pro-active support on a monthly basis avoiding breakdown and failures. I've found this works well on-going rather than wait for problems to occur and then fix. Easily contactable, any problems that may arise are dealt with promptly. They manage domain names, fibre connections and all the various software subscriptions. I would recommend the team at IT Networks.
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Gerard Burmeister
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We have used IT Networks for years in our workplace and have always found the team good to work with and looked after our requirements.
Common Questions

FAQs about Medical IT Services

Where to Find Us

Our Locations

The People Behind the Work

Meet Your IT Specialists

Jim Kay

Founder & CEO

Jim Kay is a seasoned entrepreneur and the founder and CEO of IT Networks, a consultancy that specialises in delivering corporate-grade IT solutions and cybersecurity services to small and medium-sized enterprises across Australia. As a member of the Australian Institute of Company Directors, Jim combines his extensive background in electronics with a wealth of business experience gained from owning and operating multiple ventures.

Kim Pham

Technical Services Director

As a co-owner, Kim is dedicated to enhancing operational efficiency and delivering innovative IT solutions that empower clients. With a Bachelor of Engineering and certifications as a Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional, and Cisco Certified Voice Associate, Kim brings a wealth of technical expertise to his role. He is also passionate about leveraging artificial intelligence to streamline workflows and improve productivity,

Stay Informed

Recent IT News and Industry Updates

Navigating risk and governance in healthcare: how to build a cyber-resilient culture in clinical practice.
When the Cloud Stumbles: Lessons from the Amazon Global Outage.
cybersecurity challenges in the healthcare industry in Australia
Top 10 Cybersecurity Challenges in the Australian Healthcare Industry

Contact IT Networks for Medical IT Support in Melbourne

Empower your Melbourne healthcare practice with secure, reliable, and efficient IT solutions.
Contact us today to learn how our medical IT support services can enhance your operations and patient care.