How to measure IT Performance

IT Performance There are very few businesses that do not rely on some form of technology to keep their business running. IT is capable of driving business success therefore IT performance has a direct impact on the degree of that success. So, how do you measure the performance of your organisation’s IT? And, […]
Password Management

Passwords. The last time I counted I had around 350 usernames and passwords! How to I make them all unique and actually remember them? Answer: I don’t. I let a password manager do it for me.
NBN for Business

NBN Business Grade Yes. Australia’s NBN Network rollout is now officially completed. But why should you care? This is great news for your business. In Australia business is getting back to a new normal. this means that not everything will be the same. One of the major impacts of Covid-19 has been an accelerated digitisation […]
Boost Windows 10 Performance: Essential Tips

You should be on Windows 10 now (or at least 8.1) as Microsoft ended support for Windows 7 at the start of 2020. Here are some tips to get better performance from an older PC.
3CX Voicemail User Guide: Setup and Management

The 3CX Voicemail is handy, and if you wait long enough the system will prompt you with option, but if you are impatient (like me!) then this guide might help!
SIP Explained

Business SIP You may have heard the term SIP mentioned before. This article provides an overview of what SIP is all about and what it can do for your business. SIP is short for Session Initiation Protocol. In very simple terms SIP is a set of rules used to deliver data packets which hold […]
How to Spot a Fake Microsoft Teams Meeting Link

A new phishing scam has popped up where an external person attempts to trick your staff into giving up their password via a fake Microsoft Teams Invite.
Keeping in touch while travelling

Keeping in touch while travelling or being away from the office has never been easier. Here are some handy tips and things to consider if you intend on travelling and still need to work.
Out of Office on iPhone

Out of Office on iPhone If you are anything like me you always go on holidays and forget to turn on your out of office message. Luckily, you can turn on your out of office message from your iPhone. They don’t put the feature where I would look for it so I thought I would […]
Virtual Reality … for the Office?

VR is something that has interested me for a while and I am surprised the COVID pandemic was a precursor to more VR adoption. Video conferencing is great but imagine being able to move around in a virtual environment and interacting with others as though you were there. Games do it – why doesn’t business?