Blog
Navigating risk and governance in healthcare: how to build a cyber-resilient culture in clinical practice.
Read More »
March 23, 2026
No Comments
Today’s GP clinics are powered by more than medical expertise. They rely on reliable, integrated digital systems for everything from patient records to Medicare billing and secure referrals.
At IT Networks, we have over 30 years of experience in IT support for general practices across Australia, providing dedicated, Australian healthcare-specific IT solutions that keep your practice running smoothly. Whether you are a solo general practitioner or manage a network of medical centres, we provide tailored medical IT support to ensure your systems are integrated, secure and scalable.
Get reliable, healthcare-specific IT support your clinic can count on. Start your pathway to secure systems and stress-free compliance today.
The modern medical practice relies on an interconnection of tools and software to run smoothly, from electronic medical records and ePrescriptions to online bookings and billing software. Systems can become disconnected without proper integration, slowing productivity and putting patient care at risk.
Even a minor outage can lead to a ripple effect of issues, causing errors and delays across the medical practice. At IT Networks, our proactive IT support for general practices ensures your systems are continually monitored and issues are resolved before they affect your practice.
With over 30 years of experience in supporting Australian healthcare practices such as GPs, cardiologists, dentists and allied health care professionals, we understand your software, compliance landscape and clinical IT pain points.
By choosing IT Networks, we handle communications with all your software and internet vendors for you so you can focus on patient care and running your practice.
We upgrade your IT infrastructure with your existing practice management software to ensure reduced downtime and eliminate inefficiencies, so your team can focus on patient care.
Whether you’re a growing practice or an established medical practice, we scale with you. Our services are tailored to suit your team size, location, and growth plans.
From endpoint protection and access control to secure backups and encryption, our IT support for general practices is designed to meet the latest Cybersecurity Privacy Act 2024, CPS 234, My Health Record, and Australian healthcare compliance requirements.
Our packages start at $2,500/month for general practices with up to 10 staff. With our fixed-fee model, we only succeed when your systems do.
We provide full integration and medical IT support for Best Practice (Bp Premier), MedicalDirector, Zedmed, Genie, and more, so your practice management team can confidently manage patient records, appointments, and billing.
We integrate your ECG machines, diagnostic monitors, scanners, and label printers, with support for DICOM and HL7 protocols, into your practice management systems as required.
From My Health Record and ePrescriptions to secure messaging and Medicare claiming, we ensure everything is configured correctly and integrated seamlessly.
At IT Networks, we offer 24/7 remote helpdesk and on-site support for medical practices based in Perth and Melbourne. Our proactive approach ensures your systems stay running smoothly.
With our encrypted cloud backups and disaster recovery plans keeping your systems protected and compliant, you can securely access patient data during home visits or consultation rooms.
IT Networks partners and holds accreditations with several vendors. We carefully choose best-of-breed vendors with whom we choose to partner with. This enables us to have both extensive knowledge of the products which we recommend and the ability to provide competitive pricing on the relevant vendors’ products.
We are certified Microsoft Partners, meaning we have the training and experience to help your business grow using Microsoft products. Microsoft trusts our team and you can too.
Our staff are also highly experienced with networking and security having achieved various Cisco Certifications across multiple staff members.
IT Networks is a proud member of the ACSC Partner Network, contributing to Australia’s goal of becoming the safest and most secure online environment in the world.
TRUSTED BY THESE AUSTRALIAN BRANDS
Yes, we offer full integration and ongoing support for both leading EMR platforms.
We can ensure it integrates with your practice management system and Medicare services.
Of course. We provide compliant security frameworks and reporting options aligned to healthcare regulations.
Jim Kay is a seasoned entrepreneur and the founder and CEO of IT Networks, a consultancy that specialises in delivering corporate-grade IT solutions and cybersecurity services to small and medium-sized enterprises across Australia. As a member of the Australian Institute of Company Directors, Jim combines his extensive background in electronics with a wealth of business experience gained from owning and operating multiple ventures.
As a co-owner, Kim is dedicated to enhancing operational efficiency and delivering innovative IT solutions that empower clients. With a Bachelor of Engineering and certifications as a Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional, and Cisco Certified Voice Associate, Kim brings a wealth of technical expertise to his role. He is also passionate about leveraging artificial intelligence to streamline workflows and improve productivity,
