Knowledge Base Blog - Managed IT Support Melbourne

One of the first steps when moving to the cloud is setting up a network connection from your existing network to Azure. A Virtual Private Network (VPN) between your office and Azure is secure and it’s not too hard to do!

Configure Cisco Anyconnect VPN using real SSL certificates instead of selfsigned. This configuratiobn was done on a Cisco C1111-x router with IOS-XE 16.9.3

The 3CX PBX does not have a built in Calling Class of Service feature so, by default, anything a person dials is sent straight out to the carrier. This means that if you want to restrict calls to certain numbers you have to do it using groups and outbound rules. This is how you can set up classes of service to restrict dialling to local, mobile, national or international calls.

Confused about Business Routers? Got yourself a high speed Internet service, maybe an NBN Service and wondering why its not as good as you thought it would be? Read on …

IT Security is all about keeping your data secure. Sounds quite simple doesn’t it? But there are many facets of IT Security that need to be considered. Check your fundamentals here…

If your organisation does not have a legitimate reason to communicate with other countries, Office365 has built in region (country) based email blocking that you should switch on!

With so many people working from home there are probably a few people running into the “Expired Password” problem when logging in using Remote Desktop Services (RDS). Here is how to change your password on a Terminal Server.

Microsoft now makes it easy for you to add Multi-Factor Authentication (MFA) to your Windows Remote Desktop Server using their Azure MFA service. Here is how to set it up.

Here is a simple way to use a QR Code and Google Forms to set up a free, contactless sign-in process for visitors to your office.

Using Veeam’s Office365 Community Edition, you can backup up to 10 Mailboxes completely free of charge.

Good Passwords are no longer enough to protect your data any more. With Phishing attacks and other scams on rise, it is unfortunately common that at some stage, someone in your organisation is going to give up their username and password. Multi-Factor Authentication (MFA) can help prevent that from becoming a disaster.

The Microsoft Teams application provides manageable communication and collaboration for people anywhere. It’s easy to get started with Microsoft Teams. Just download and install the application for your device!

A CIO develops strategies that align technology with your business strategy to keep your organisation effective and competitive. Find out how your small business can afford the best CIO and a dedicated IT partner.

This article is a strictly professional overview of the current red-hot cloud collaboration and workforce collaboration environment, and our recommendation for the five things leaders need to address to ensure IT security and business continuity during and beyond COVID-19 crisis.