Knowledge Base Blog - Managed IT Support Melbourne

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How to Create a Site 2 Site Azure VPN

One of the first steps when moving to the cloud is setting up a network connection from your existing network to Azure. A Virtual Private Network (VPN) between your office and Azure is secure and it’s not too hard to do!

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3CX Calling Class of Service

The 3CX PBX does not have a built in Calling Class of Service feature so, by default, anything a person dials is sent straight out to the carrier. This means that if you want to restrict calls to certain numbers you have to do it using groups and outbound rules. This is how you can set up classes of service to restrict dialling to local, mobile, national or international calls.

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Managed IT Solutions

Business Routers

Confused about Business Routers? Got yourself a high speed Internet service, maybe an NBN Service and wondering why its not as good as you thought it would be? Read on …

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Microsoft Azure Windows Virtual Desktop

Organisations who currently have Azure resources in the cloud either hybrid or fully migrated can now replace their Remote Desktop Server. Windows Virtual Desktop (WVD) allows users to connect to session hosts similar to RDS but have a ‘desktop’ experience. Previously when connecting to an RDS server, users were actually receiving a ‘server’ experience as RDS runs on a Windows Server 2016/2019 system.

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How To Change Your Password Using RDS

With so many people working from home there are probably a few people running into the “Expired Password” problem when logging in using Remote Desktop Services (RDS). Here is how to change your password on a Terminal Server.

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IT Security

Protect Your Business with Multi-Factor Authentication

Good Passwords are no longer enough to protect your data any more. With Phishing attacks and other scams on rise, it is unfortunately common that at some stage, someone in your organisation is going to give up their username and password. Multi-Factor Authentication (MFA) can help prevent that from becoming a disaster.

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How to Install Microsoft Teams

The Microsoft Teams application provides manageable communication and collaboration for people anywhere. It’s easy to get started with Microsoft Teams. Just download and install the application for your device!

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Why Your Small Business Needs a CIO

A CIO develops strategies that align technology with your business strategy to keep your organisation effective and competitive. Find out how your small business can afford the best CIO and a dedicated IT partner.

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How to Configure Azure P2S VPN for Working from Home

Are you stuck working from home and need to configure Azure P2S VPN to gain access to the infrastructure hosted in your business cloud? The good news is that you absolutely can do this, using Azure’s P2S VPN service. This post will take your through 25 comprehensive and easy steps that will help you set it up and enjoy getting work done a lot easier.

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Managed Collaboration

5 Laws of Secure Cloud Collaboration and Brand Survival

This article is a strictly professional overview of the current red-hot cloud collaboration and workforce collaboration environment, and our recommendation for the five things leaders need to address to ensure IT security and business continuity during and beyond COVID-19 crisis.

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