Using 3CX to Provide Patients Information
Just because you are a small health practice, doesn’t mean you can’t have Enterprise class features! The 3CX Digital Receptionist can help you provide information to your callers even when there is no one to answer the phone.
Password Management
Passwords. The last time I counted I had around 350 usernames and passwords! How to I make them all unique and actually remember them? Answer: I don’t. I let a password manager do it for me.
Performance Tweaks for Windows 10
You should be on Windows 10 now (or at least 8.1) as Microsoft ended support for Windows 7 at the start of 2020. Here are some tips to get better performance from an older PC.
3CX Voicemail User Guide
The 3CX Voicemail is handy, and if you wait long enough the system will prompt you with option, but if you are impatient (like me!) then this guide might help!
Be Alert: Fake Microsoft Teams Invitation
A new phishing scam has popped up where an external person attempts to trick your staff into giving up their password via a fake Microsoft Teams Invite.
Virtual Reality … for the Office?
VR is something that has interested me for a while and I am surprised the COVID pandemic was a precursor to more VR adoption. Video conferencing is great but imagine being able to move around in a virtual environment and interacting with others as though you were there. Games do it – why doesn’t business?
Microsoft Teams: Video Conferencing
Microsoft Teams have been adding features steadily and the video conferencing is now on par with WebEx and Google Meet. Here’s how to use it with internal and external users.
Video Conferencing
Video Conferencing has boomed for obvious reasons but not all applications are created equal. What are the options and what do you do when you’re forced to use something insecure?
Update, Update, Update!
We should all know that keeping your operating system and applications up to date is good for security – but that’s not the only reason to update! Updates: Operating System, Device Drivers and Applications. Oh My! First, an admission: I am a compulsive updater. I love to have the latest version of everything. I’m even […]
Troubleshooting 101: Have you tried turning it off and back on again?
It became a running joke thanks to the IT Crowd, and it’s entered pop culture in other ways – usually as a joke – but it is still the first troubleshooting step we try. Why? Because most of the time – it works!