3CX: Providing Ad-hoc Announcements to Callers

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The 3CX telephone system is a very easy to set-up, easy to use service. The handy web management tool makes it easy to change your greetings played to callers which is handy if an event or outage impacts you and you want to alert people calling in.

Don’t Use Your ISP Email Address for Business

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ISP Email So you’ve got the NBN connected via Telstra, Optus, iiNet or anyone of the dozens of ISPs out there and they give you an ISP email address at their ispname.com.au. Whether it’s a bigpond.com, tpg.com.au or whatever – don’t use it for anything important – especially not your business. ISP email addresses are […]

Windows 10 Blank Screen After Login

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There are lots of tips for fixing blank screens when booting or when loading Windows but what about when everything is fine until you get a blank screen after login?

Free* Microsoft 365 Apps That May Help Your Medical Practice

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We all know that a Microsoft 365 Subscription comes with Word, Excel, PowerPoint and Outlook but there are a bundle of other apps included in your Business or Enterprise subscription that you may never have noticed. Disclaimer: None of these add-on apps are a good alternative to decent Practice Management software. However they are free […]

You Need Multi-Factor Authentication!

IT Security

No excuses! You need Multi-Factor Authentication (MFA) enabled. Whether you are small or large, work on-site or remotely, corporate/education/medical/finance/etc., if you have the ability – turn it on.

Using 3CX to Provide Patients Information

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Just because you are a small health practice, doesn’t mean you can’t have Enterprise class features! The 3CX Digital Receptionist can help you provide information to your callers even when there is no one to answer the phone.

Password Management

IT Security

Passwords. The last time I counted I had around 350 usernames and passwords! How to I make them all unique and actually remember them? Answer: I don’t. I let a password manager do it for me.

Performance Tweaks for Windows 10

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You should be on Windows 10 now (or at least 8.1) as Microsoft ended support for Windows 7 at the start of 2020. Here are some tips to get better performance from an older PC.

3CX Voicemail User Guide

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The 3CX Voicemail is handy, and if you wait long enough the system will prompt you with option, but if you are impatient (like me!) then this guide might help!